Terms and Conditions

Last Updated: [Insert Date]

Welcome to Salomom Shoes Shop! These Terms and Conditions govern your use of our website www.salomomshoes.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Customers

Salomom Shoes Shop caters to performance-focused individuals who value quality footwear for:

• Trail running and hiking adventures
• Urban running and athletic training
• Casual wear with technical features

Our products are designed for customers who prioritize durability, comfort, and specialized functionality in their footwear.

2. Website Use

2.1 Access and Eligibility

By using our website, you confirm that:

• You are at least 18 years old or using the site with parental supervision
• You will provide accurate information when creating accounts or making purchases
• You won’t use our site for any illegal or unauthorized purposes

2.2 Intellectual Property

All content on our website, including:

• Product designs and images
• Brand logos and trademarks
• Website copy and layout

are the exclusive property of Salomom Shoes Shop and protected by intellectual property laws. Unauthorized use is prohibited.

3. Product Information

3.1 Product Descriptions

We strive for accuracy in:

• Product specifications (sizes, colors, materials)
• Performance features and intended uses
• Pricing and availability

Note: Minor variations may occur between product images and actual items due to monitor settings.

3.2 Product Categories

Our specialized footwear includes:

• Athletic Sneakers: High-performance shoes for various sports
• Casual Shoes: Comfortable everyday wear with technical elements
• Hiking Shoes: Durable footwear for outdoor adventures
• Running Shoes: Optimized for road and track running
• Trail Running Shoes: Specialized for off-road running conditions

4. Orders and Payments

4.1 Order Process

When you place an order:

1. You’ll receive an order confirmation email
2. We process orders within 1-2 business days (excluding weekends/holidays)
3. You’ll receive shipping confirmation with tracking information

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We don’t store your full payment details.

4.3 Pricing and Taxes

Product prices are shown in USD and:

• Exclude applicable taxes unless stated
• May be subject to change without notice
• Don’t include potential customs duties for international orders

5. Shipping Policy

5.1 Shipping Options

Note: We cannot ship to certain Asian countries and remote areas.

5.2 International Orders

For orders outside the United States:

• Customers are responsible for all customs duties and taxes
• Delivery times may exceed estimates due to customs processing
• Original shipping fees are non-refundable for returns

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for:

• Unworn, undamaged items
• Products with original packaging and tags attached

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization and instructions
3. Ship items back with all original materials

Return shipping costs are the customer’s responsibility unless the return results from our error.

6.3 Refunds

Approved refunds will:

• Be processed to the original payment method
• Exclude original shipping costs (unless due to our error)
• Take 5-7 business days after inspection (credit card timing varies)

7. Customer Responsibilities

As our valued customer, you agree to:

• Provide accurate shipping and payment information
• Inspect products promptly upon delivery
• Follow care instructions to maintain product quality
• Use products only for their intended purposes
• Contact us immediately about any defects or shipping errors

8. Liability Limitations

Salomom Shoes Shop is not liable for:

• Incorrect product use or improper sizing selections
• Minor variations in product appearance
• Delays caused by shipping carriers or customs
• Consequential damages from product use

Our maximum liability is limited to the purchase price of the product in question.

9. Privacy and Data Protection

We respect your privacy and handle personal data according to our Privacy Policy. By using our site, you consent to our data practices.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms or our products:

Salomom Shoes Shop
2170 Whispering Pines Circle
Dallas, US 75247
Email: [email protected]
Phone: [Insert Customer Service Number]
Hours: Monday-Friday 8AM-6PM CST

Thank you for choosing Salomom Shoes Shop. We’re committed to supporting your active lifestyle with quality footwear and exceptional service.